Get your KYC verification done for Ola Money

Dear Customer,

In light of the new RBI Master Directions, 2017 on Issuance and Operation of PPI’s, please complete your KYC verification as mandated by RBI to ensure seamless use of your OlaMoney Wallet. Post KYC verification, your OlaMoney wallet usage limit shall be increased to INR 1 Lakh per month. In the event you do not complete the KYC verification process on or before 31st December, 2017*, you will not be able to further reload your OlaMoney Wallet Account.

In order to complete your KYC verification, you need to send the following documents to care@zipcash.in, with the subject line “KYC_[Mobile number registered with us]”

  1. Your Photograph
  2. Copy of an officially valid document (OVD) containing your identity details
  3. Copy of an OVD containing your address detail

Below are the list of officially valid documents (OVDs) for your reference:

  • Passport,
  • Driving License,
  • Permanent Account Number (PAN) Card,
  • Voter’s Identity Card issued by the Election Commission of India,
  • Aadhaar Card or letter issued by the Unique Identification Authority of India containing details of name, address and Aadhaar number.

Please reach out to our Customer Care team if you need any further assistance.

 

* December 31, 2017 or other timeline as prescribed by the RBI

Set A Strong And Unique Password

It is important for you to use a strong password to protect your account data. The most commonly used passwords are readily available on the Internet, along with software tools that can use those passwords to quickly make hundreds or even thousands of unauthorised login attempts on an online service within minutes.

 

While Ola Money takes steps to keep your account safe from such tools, if you have set a password that is easy to guess, or if you have reused a password from a less secure service, your account is put at risk.

 

A strong and unique password is one of the key factors that contribute to keeping your Ola Money account safe and in your control.

 

Here are some tips to help you create a good password:

  1. Always create a new password for your Ola Money account.
    If you reuse passwords, and if a hacker is able to access any one of your accounts, they can use the same password to access all your accounts.

 

  1. Use a long and complex password
    Use a password that is at least 8 characters long and has small letters (a-z), capital letters (A-Z), numbers (0-9), and special symbols (~!@#$%^&*()_+|”:?>< etc). This makes your password harder to guess.

 

  1. Avoid easy to guess words
    Don’t use your name, your loved ones’ names, birth dates or place names in your passwords. This makes it easier for hackers to guess your passwords.

 

  1. Choose passwords that are easy to remember
    Pick a sentence that you can remember and create a password from it so that you can easily remember your password. For example “I studied in St.Josephs till class 1” can become “1STU@sjf->c_I” which is easy to remember but difficult to guess.

To learn more about online security, follow this link

 

Social Engineering Attacks

Social Engineering Attacks

 

Social engineering is defined as the act of influencing and manipulating people to disclose information. Some perpetrators consider it much easier to abuse a person’s trust than to use technical means to hack into a secured computer system. They have learned how to trick their targets into giving them information by exploiting certain qualities in human nature.

Fraudsters use a variety of modes of communications, such as email, internet, and telephone, to perpetrate their scheme of defrauding and manipulating customers to access their personal/ sensitive information.

 

Common Social Engineering Attack Techniques

Security experts recognize that most scams generally follow four stages:

a – Information Gathering

b – Relationship Development

c – Exploitation

d – Execution

 

This methodology, along with ‘human tendency’ being the weakest link in the security chain, creates a vulnerability that can have a serious operational impact.

 

The social engineering attack strategies fall into the following basic categories:

 

  1. PHISHING

Phishing scams might be the most common type of social engineering attacks used today. Most phishing scams demonstrate the following characteristics:

  • Seek to obtain personal information, such as names, addresses, email ID etc.
  • Use link shorteners or embedded links that redirect users to suspicious websites with URLs that appear legitimate.
  • Incorporates threats, fear and a sense of urgency in an attempt to manipulate the user into acting promptly.

 

Some phishing emails are more poorly crafted than others to the extent that their messages often exhibit spelling and grammatical errors, but these emails are no less focused on directing victims to a fake website or form where they can steal user login credentials and other personal information.

 

  1. PRETEXTING

Pretexting is another form of social engineering attack where the attackers focus on creating a good pretext, or a fabricated scenario that they can use to try and steal their victims’ personal information. These types of attacks commonly take the form of scammers who pretend that they need certain bits of information from their target in order to confirm their identity.

 

More advanced attackers will also try to manipulate their targets into performing an action by providing a pretext or scenario that requires disclosure of information or access to information. A good example of this would be an attacker who impersonates an external IT services auditor and manipulates a company’s physical security staff into letting them into the building.

 

Unlike phishing emails, which use fear and urgency to their advantage, pretexting attacks rely on building a false sense of trust with the victim. This requires the attacker to build a credible story that leaves little room for doubt on the part of their target.

 

Pretexting attacks are commonly used to gain both sensitive and non-sensitive information.

 

  1. BAITING

 

Attackers leave infected USB drives or optical disks at public places with a hope of someone picking it up out of curiosity and using it on their devices. A more modern example of baiting can be found on the web. Various download links, mostly containing malicious software, are thrown in front of random people hoping someone would click on them.

 

Baiting attacks are not only restricted to online schemes, and can also involve the exploitation of human curiosity via the use of physical media.

 

  1. QUID PRO QUO

Another social engineering method Quid pro quo involves people posing as technical support. They make random calls to a company’s employees claiming that they’re contacting them regarding an issue. Sometimes, such people get the chance to make the victim do things they want. It can be used for normal people also.

 

Quid pro quo involves an exchange of something with the target, for instance, the attacker trying to solve a victim’s genuine problem. The exchange can involve materialistic things such as some gift in return for the information.

 

 

  1. TAILGATING

Another type of social engineering attack is known as ‘tailgating’ or ’piggybacking’. These types of attacks involve someone who lacks the proper authorization, following an employee into a restricted area.

 

In a common type of tailgating attack, a person impersonates a delivery driver and waits outside a building. When an employee gains security’s approval and opens the door, the attacker asks that the employee hold the door, thereby gaining improper access through someone who is authorized to enter the company premises.

 

Tailgating does not work in all corporate settings. For example, in larger companies all persons entering a building are required to swipe an access card. However, in mid-sized enterprises, attackers can strike up conversations with employees and use this show of familiarity to successfully get past the front desk.

 

Best Practices to avoid Social Engineering Attacks:

 

  • Always use antivirus software on your personal devices: There are several free and subscription based antivirus software’s/ services which can be downloaded and used to keep your computer virus-free. Antivirus software’s usually slows down the computer, but it is highly recommended that it is not turned off under any circumstance. Leave them on and stay protected. Upgrade your device if you think the antivirus program slows it down.

 

  • Always use a device firewall: A personal or operating system firewall is an excellent line of defense against malicious software that attempts to connect out to its home server. You will receive a warning when an attempt is made, and you can optionally block the communication. Blocking the communication won’t remove the infection, but it will render it mostly harmless, especially if it is one of the many “logger” infections that grabs your data as you type it into websites or client software’s.

 

  • Keep your operating systems and software up to date: Though it may take an extra step of system reboot, to update your apps and operating systems, and such updates may result in your device reacting slowly, it is better to ensure regular system and software updates, for your own good.

 

  • Never download pirated or cracked software: Pirated or cracked software’s will mostly include some type of malware. Additionally, it is illegal to steal software. If you are using a corporate computer and you download pirated software onto it, you are jeopardizing the security of your company’s systems and your job because your company can get into big trouble for harboring pirated software.

 

  • Don’t click on popup windows that tell you that your computer is infected with a virus: Antivirus software’s do not generally work that way. Those pop-ups install malware onto your computer, with your permission. Sometimes it’s a scam that requires you to pay money to have the software removed by the software originator. Do not fall for it. Do not pay them to remove it if you’ve done it; instead look up online how to remove the malware yourself.

 

  • Be careful with email attachments: Not all email attachments are harmful; but unless you are expecting an attachment from someone you know, don’t download or open it until you are sure that it’s okay to do so. If it is from someone you don’t know, delete the email or identify it as spam and do not download or open the attachment.

 

  • Don’t use public wifi hotspots without using a VPN (virtual private network) connection: Do not connect to a public wifi unless you do so through a VPN. A VPN will encrypt your communications to and from the internet so that anyone who might be eavesdropping cannot steal your information.

 

  • Use passwords on everything and be sure that they are strong passwords: Do not use the same password for everything. Do not use easy-to-guess passwords. Use strong passwords that are at least eight characters in length and include capitals, numbers, and special characters. Passwords protect everything: devices, email, VPN, anything that you don’t want to share with others. Be paranoid and change your passwords often.

 

Beware of what kind of information you share on social media sites: Everyone loves social networking sites and you probably post photos on it, have conversations on it, play games on it and attach all kinds of other apps to it. By doing so, you may be putting your privacy at risk. There are companies that scan these sites and collect your data. They collect your data from public records, social media sites and from other sites that deliver malicious payloads to your devices. Keep private information private.

10% cashback upto Rs.50 for Mobile Recharges with Ola Money!

Offer: Get 10% cashback upto Rs.50 on your Mobile Recharge – both prepaid and postpaid with code PAYBILL.

Terms and Conditions

  1. 10% cashback up to Rs.50 Ola Money cashback
  2. Offer is valid for users first Ola Money transaction for Mobile Recharge
  3. Offer is valid from 22nd June 2017 to 29th June 2017
  4. Cashback will be credited in to customer’s Ola Money account within 2 business days’
  5. Offer is valid once per user during the offer period
  6. Coupon code has to be applied to avail the offer
  7. Refunds for cancelled orders will be processed within 7 business days
  8. Cancelled orders are not eligible for cashback and the balance amount of the order will be refunded to customer’s Ola Money Wallet
  9. Cashback is processed for the net order value
  10. Ola Money reserves the right to change/withdraw the offer at its discretion
  11. By availing this offer you choose to accept  Ola Money – Zipcash’s terms and privacy policy available here

15% cashback up to Rs.50 on BookMyShow with Ola Money!

Offer: Get 15% cashback up to Rs.50 on your first Ola Money transaction on BookMyShow.

Terms and Conditions

  1. 15% cashback up to Rs.50 Ola Money cashback
  2. Offer is valid for users first Ola Money transaction on BookMyShow
  3. Offer is valid from 21st June 2017 to 27th June 2017
  4. Cashback will be credited in to customer’s Ola Money account within 2 business days’
  5. Offer is valid once per user during the offer period
  6. No coupon code has to be applied to avail the offer
  7. Refunds for cancelled orders will be processed within 7 business days
  8. Cancelled orders are not eligible for cashback and the balance amount of the order will be refunded to customer’s Ola Money Wallet
  9. Cashback is processed for the net order value
  10. Offer applicable on BookMyShow’s website and mobile application
  11. Ola Money reserves the right to change/withdraw the offer at its discretion
  12. By availing this offer you choose to accept  Ola Money – Zipcash’s terms and privacy policy available here

Save on your your groceries with Ola Money.

Offer: Flat Rs.50 cashback when you pay with Ola Money on ZopNow. Minimum order amount is Rs.1000.
Terms and Conditions
    • Flat Rs.50 Ola Money cashback on a minimum purchase of Rs.1000
    • Offer is valid once per user
    • Offer is valid from 1st June 2017 00:00:00 hours to 15 June 2017 23:59:59 hours
    • Minimum transaction amount is Rs.1000
    • No coupon code required
    • Cashback will be credited to customer’s Ola Money account within 2 working days
    • Refunds for cancelled orders will be processed within 7 business days
    • Cancelled orders are not eligible for cashback and the balance amount of the order will be refunded into to customer’s Ola Money Wallet
    • Cashback is processed for the net order value
    • Offer is applicable on ZopNow‘s website and mobile application
    • Ola Money reserves the right to change/withdraw the offer at its discretion
    • By availing this offer you choose to accept  Ola Money – Zipcash’s terms and privacy policy available here

 

Save up to 30% on Fynd with Ola Money!

Ola Money brings you exclusive offers to treat the shopaholic in you! Be a part of FYND’s start of season sale and get a 10% off on your purchase. Also, pay with Ola Money and get additional 20% cashback up to Rs 200!

So shop your style on FYND and be the fashionista of your dreams !

Terms and Conditions

  • 10% discount on FYND and additional 20% cashback up to Rs.200 on payment with Ola Money
  • Offer is valid once per user
  • Offer is valid from 15th May 2017 to 21st May 2017 (23:59:59)
  • User has to apply coupon code OLA20 to avail the Ola Money cashback offer
  • Cashback will be credited to the customer’s Ola Money account within 2 working days
  • Refunds for cancelled orders will be processed within 7 business days
  • Cancelled orders are not eligible for cashback and the balance amount of the order will be refunded to customer’s Ola Money Wallet
  • Cashback will be processed on the net order value
  • Offer is applicable on Fynd website and mobile application
  • Ola Money reserves the right to change/withdraw the offer at its discretion
  • By availing this offer you choose to accept  Ola Money – Zipcash’s terms and privacy policy available here

 

20% cashback and 50 Faasos credits with Ola Money!

Terms and Conditions

  • 20% cashback or Rs.50 whichever is lesser and 50 Faasos credit per order
  • Cashback is valid only once user
  • Offer is valid from 28 April ’17 to 12 May ’17
  • Offer is valid only on the application of the coupon code  “OLA20”
  • Minimum order amount is Rs.249
  • Cashback will be credited to customer’s Ola Money account within 1 working day
  • Refunds for cancelled orders will be processed within 7 business days
  • Cancelled orders are not eligible for cashback and the balance amount of the order will be refunded to customer’s Ola Money Wallet
  • Cashback is processed for the net order value
  • Offer applicable on Faasos’s mobile application
  • Ola Money reserves the right to change/withdraw the offer at its discretion
  • By availing this offer you choose to accept  Ola Money – Zipcash’s terms and privacy policy available here.

Feast on savings with Ola Money on Tapzo.

Order food from your favorite restaurants using the Tapzo App and enjoy the ease of one tap payments with Ola Money.

Also, that is not it! Get Rs.25 cashback and 50 Tapzo credits on your order when you pay with Ola Money.

Terms and condition: 
  • Rs.25 cashback and 50 Tapzo credit per order
  • Offer is valid for first time food orders on Tapzo
  • Offer is valid once per user only
  • Minimum transaction amount is Rs.250
  • Offer is valid from 5th May 2017 (7:00 pm) – 5th June 2017
  • Offer is valid only on application of the coupon code OLAFOOD75
  • Offer is valid only on orders from Swiggy, Faasos, Freshmenu & Behrouz
  • Cashback will be credited to customer’s Ola Money account within 2 working days
  • Refunds for cancelled orders will be processed within 7 business days
  • Cancelled orders are not eligible for cashback and the balance amount of the order will be refunded to customer’s Ola Money Wallet
  • Cashback will be processed on the net order value
  • Offer is applicable on Tapzo’s mobile application only
  • Ola Money reserves the right to change/withdraw the offer at its discretion
  • By availing this offer you choose to accept  Ola Money – Zipcash’s terms and privacy policy available here

Buy one month get one month Ola Select subscription free on Ola Money recharge of 499+

Recharge for Rs.499+ and then buy One Month of Ola Select subscription and get one month free.

Use code: B1G1SELECT

Terms and Conditions:

  • This offer is valid only for customers who have received the communication
  • Only customers who apply code B1G1SELECT while recharging are eligible for the offer
  • After purchasing one month Select membership, free second month subscription will be granted within 7 days
  • This offer is valid till 30th April,2017
  • For any queries write a mail to support@olacabs.com
  • Ola Cabs reserves the rights to change/withdraw the offer at its descretion